Privacy Policy

Privacy Policy

Introduction

Welcome to https://englewood-postpartum-depression-therapy.denvermentalhealthcare.com (hereinafter referred to as “Englewood Postpartum Depression Therapy,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://englewood-postpartum-depression-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Online services and tools offered through our platform.
  4. Interactions between our users, including authorized user accounts.
  5. Communication channels such as emails, newsletters, telephone calls, and text messages sent by us.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the following activities related to your interactions with us:

  1. Account Creation and Management: When you create an account on our platform, we collect account information such as your name, email address, and password.
  2. Payment and Financial Transactions: We process payment details, including billing information, when you purchase services or products from us.
  3. Purchase History: We maintain records of your purchases, which may include product information and transaction dates.
  4. Mobile Device Data: Our applications may collect unique identifiers from your mobile device, such as IP addresses and device type, to enhance functionality and analytics.
  5. Location Services: With your consent, we can access your location data to provide personalized content or services.
  6. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our offerings.
  7. Social Media Integration: Our website may allow you to connect with social media accounts for certain features, and we will collect the relevant information from these platforms.
  8. Product Interaction: We track your interactions with our products to understand user preferences and personalize content.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

  1. Account Information: This includes your name, contact details, user ID, and password hash.
  2. Payment Details: We store payment information securely, including credit/debit card numbers (partially masked), expiration dates, and billing addresses.
  3. Financial Records: For billing and accounting purposes, we maintain financial transaction records.
  4. Purchase Data: A record of your purchases, along with associated product details, is kept for internal analysis.
  5. Mobile Device Identifiers: Unique device identifiers help us provide a seamless experience across platforms.
  6. Location Data: We use location services to personalize content and understand user behavior in different regions.
  7. Feedback and Comments: Any feedback, reviews, or comments you submit are collected for improvement purposes.
  8. Social Media Information: When you connect our platform with social media accounts, we access public profile information and posts relevant to our services.
  9. Product Usage Data: We track how you interact with our products to enhance future user experiences.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons:

  1. Strictly Necessary: These cookies enable core platform functionality, such as maintaining user sessions and securing transactions.
  2. Preference Cookies: They remember your preferences, language settings, and other customization options to enhance user experience.
  3. Analytics Cookies: We use analytics tools to collect data about our website’s performance and user behavior, enabling us to optimize our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We adhere to the following retention policies:

  1. Legal Requirements: We retain personal data for as long as necessary to comply with legal obligations, including tax, accounting, and regulatory requirements.
  2. Business Needs: Personal information is stored until it is no longer required for the purposes it was collected, taking into account our legitimate business interests and your rights.
  3. Data Anonymization: Once data is no longer needed for specific purposes, we anonymize or delete it to prevent direct identification of individuals.

Data Security Measures

We prioritize the security of your personal data:

  1. Encryption: We use encryption techniques to protect sensitive data during transmission and storage.
  2. Third-Party Processing: Secure third-party service providers assist us in processing data, ensuring they adhere to strict confidentiality standards.
  3. Access Controls: Our internal policies and access controls restrict data access to authorized personnel only.

Children’s Privacy

Our services are not intentionally directed at individuals under 18 years of age (or the legal age limit in your jurisdiction). We do not knowingly collect personal data from children, and parents or guardians should supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: Be free from discriminatory practices when exercising your rights.
  8. Appointments and Complaints: File appointments with supervisory authorities and submit complaints regarding our handling of your data.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, comments, requests, or concerns regarding our Privacy Policy or data handling practices:

  • Email: contact@englewood-postpartum-depression-therapy.denvermentalhealthcare.com
  • Address: Englewood Postpartum Depression Therapy, [Street Address], [City, State, Zip Code]